No more trips back for more money.
A behavioral health plan was consolidating several claims systems into one platform, a multi-year, $30 million program. Past programs had run over budget, and the team wanted to report schedule and cost with confidence. Digineer put its Program Accelerator in place, and after the first round of planning the team freed up fifteen resources.
At a glance
- Client
- A behavioral health plan
- Program
- Consolidation of multiple claims systems into a single platform
- Scale
- A multi-year, $30 million initiative
- Engagement
- Program management tools and process implementation
- Capability
- Transformation & Value Management
The situation
A big program with a history to overcome
The plan needed to consolidate its existing claims systems onto a single platform and realize the business benefits of doing so. The management team needed a plan that let it report schedule and budget with confidence, and a clear view of what the program would really cost.
In the past, poorly planned programs had disrupted the organization and led to large cost overruns. This time the management team was determined not to go back to the executive team, again and again, asking for more time and money.
Warning signs
- Past programs with large cost overruns
- Repeated requests for more funding
- No clear view of true program cost
- Resource needs not yet defined
- Dependencies between many projects
What we did
Structure the program from day one
Digineer implemented its Program Accelerator, a set of processes and tools built for the functions most large programs need. It structures the program, sets resource needs, manages issues and risks and puts a standard project management framework in place.
A maturity baseline
Digineer baselined the team’s processes and project management maturity against industry best practices.
Changes that fit the team
Working with the management team, Digineer chose the process and tool configuration changes that best matched the team’s maturity and reporting needs, then mentored the team through adoption.
Dashboards to steer by
Dashboard reports let the team monitor and control program performance, with reporting extended as needs grew.
The outcome
Control of schedule, budget and people
Fifteen resources freed
After the first iteration of plans, resource leveling, task consolidation and cross-project allocation freed up fifteen resources.
Accurate cost and progress reports
The team can report expenditures and progress accurately, with budget estimates to completion and resource forecasts.
Confidence at the top
Clear status reporting gave the executive team confidence that the program would deliver its expected business benefits.
Dependencies managed
Inter-project dependencies were managed to protect the program’s schedule and budget.
Program Accelerator
Starting a program you cannot afford to overrun?
Digineer’s Program Accelerator structures a large program from the start, so leaders can see its schedule, cost and resources clearly.
Client name withheld for confidentiality.